You have 30 days from the date of delivery to request a full refund for an unused SmallGarden. If you purchased your SmallGarden through an authorized retailer, please return your garden to the retailer with proof of purchase, in accordance with its policies. You may return any physical product purchased on edntech.com in accordance with the terms below. Shipping costs are nonrefundable.

To qualify for a refund, all the following conditions must be met:

• A return authorization must be requested from our customer service team within 30 days of delivery date. To request a return authorization, please contact our customer service team. Once approved, you will be provided with a prepaid shipping label and further instructions to complete your return.
• You must return the product unused, and in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be unused, and included with your return or they will be subject to a replacement fee.
• You must return the product in all original packaging. If the original shipment box has been discarded, please contact our customer service team and we will send a replacement shipping box for a fee.

Please allow 2-5 business days for all returned items to be inspected, and an additional 5-10 business days for the credit to be reflected on your bank statement.

Used products are not eligible for refunds.

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