Joseph Charlow

  • Total activity 77
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Activity overview

Latest activity by Joseph Charlow
  • Joseph Charlow created an article,

    How do I update/reconnect to WiFi?

    If your garden gets disconnected from WiFi, or if your WiFi network changes and needs to be updated, follow the instructions below. To ensure a smooth setup, be sure to have your WiFi network name ...

  • Joseph Charlow created an article,

    How do I access customer support?

    The customer support terminal can be accessed via the "Account" details page.   1) From the dashboard, click "Account"  2) The customer service icon is in the top right corner ...

  • Joseph Charlow created an article,

    What's in the dashboard?

    The dashboard is the main view of the app where you can view and interact with your garden, set your light schedule, access the market, and access the account details page. 2) Dashboard: Add a new...

  • Joseph Charlow created an article,

    How do I change my password?

    To change your password, simply access your profile via the "Account" page.   1) Click "Account" in the lower right side of the screen   2) Click "Edit Profile"   3)...

  • Joseph Charlow created an article,

    How do I invite someone to my garden?

    To invite someone to your garden, simply follow the steps below. It is important to note that whomever you invite must create an account before you send the invitation.   1) From the dashboard, acc...

  • Joseph Charlow created an article,

    How do I turn notifications on/off?

    Email/SMS notifications can be turned on/off via the profile page. To do so, follow these steps:   1) Access the profile page by clicking "Account" on the bottom right of the dashboard: ...

  • Joseph Charlow created an article,

    How do I delete a garden?

    To delete a SmallGarden, click "Delete" right under the garden on the dashboard view

  • Joseph Charlow created an article,

    How do I harvest plants in the app?

    Follow the steps listed below to harvest your plants in the app.   1) Click into the pod you want to harvest   2) Click "Harvest" to harvest the individual plant. NOTE: To harvest the en...

  • Joseph Charlow created an article,

    How do I turn on/off Twilight mode?

      1) Twilight mode can be accessed by clicking the light schedule box: 2) Twilight mode can be toggled on/off by clicking the switch circled below:  

  • Joseph Charlow created an article,

    How do I set the light schedule?

    To set your light schedule, simply follow the steps below:   1) Click the schedule box highlighted in red: 2) Click the time that you would like to change:   3) Scroll to the hour:minute you would...