Mona

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Activity overview

Latest activity by Mona
  • Mona created an article,

    SmallGarden lights are not working as scheduled

    If your lights are not coming on/turning off at the times that you have them scheduled in the app, your time zone may be incorrect in the database. To update your time zone, follow the instructions...

  • Mona created an article,

    My product was delivered damaged, what do I do?

    All damaged products and/or packages must be reported to us within 5 business days of receipt. Please do not discard any products or shipping materials until the issue has been resolved. When infor...

  • Mona created an article,

    iOS: How do I update/reconnect to WiFi?

    If your garden gets disconnected from WiFi, or if your WiFi network changes and needs to be updated, follow the instructions below. To ensure a smooth setup, be sure to have your WiFi network name ...

  • Mona created an article,

    iOS: How do I access customer support?

    The customer support can be accessed from the "Account" details page.   1) From the dashboard, click "Account"  2) The customer service icon is in the top right corner of the "Account" page     3...

  • Mona created an article,

    iOS: What's in the dashboard?

    The dashboard is the main view of the app where you can view and interact with your garden, set your light schedule, access the market, and access the account details page. 2) Dashboard: Add a new...

  • Mona created an article,

    iOS: How do I change my password?

    To change your password, simply access your profile via the "Account" page.   1) Click "Account" in the lower right side of the screen   2) Click "Edit Profile"   3) To change your password, scro...

  • Mona created an article,

    iOS: How do I invite someone to my garden?

    To invite someone to your garden, simply follow the steps below. It is important to note that whomever you invite must create an account before you send the invitation.   1) From the dashboard, acc...

  • Mona created an article,

    iOS: How do I turn notifications on/off?

    Email and SMS notifications can be turned on/off via the profile page. To do so, follow these steps:   1) Access the profile page by clicking "Account" on the bottom right of the dashboard: 2) Cli...

  • Mona created an article,

    iOS: How do I delete a garden?

    To delete a SmallGarden, click "Delete" right under the garden on the dashboard view

  • Mona created an article,

    iOS: How do I harvest plants in the app?

    Follow the steps listed below to harvest your plants in the app.   1) Click into the pod you want to harvest   2) Click "Harvest" to harvest the individual plant. NOTE: To harvest the entire garde...