Our return policy follows the guidelines below:
You have 30 days from the delivery date to request a return/refund. Unopened products will be offered a full refund, excluding the cost of shipping. Products that are opened/used will be reviewed upon receipt, and a minimum 15% restocking fee will be applied. Customers are responsible for shipping the unit back securely, ensuring there is no damage in transit.
In the case of a defective unit, a return request must be made within 1 year of the product delivery date to qualify for a full refund (or exchange) with free return shipping.
To return, please ship to our office located at:
3881 N. Steele St.
Suite B Unit 1
Denver, CO 80205